Last Updated: April 21, 2026
Return Window
You have 30 calendar days from the date of delivery to request a return for eligible items.
Return Eligibility
To be eligible for a return, items must meet the following conditions:
The item must be unused and in the same condition as when you received it
The item must be in its original packaging
The item must not show signs of wear, damage, or alteration
The return must be initiated due to a quality issue or defect (including manufacturing defects, functional problems, or other quality-related concerns)
Non-Returnable Items
The following items are not eligible for return:
Items that have been used, washed, or altered
Items missing original packaging or tags
Items damaged due to customer misuse, improper handling, or accident
Final sale or clearance items (if explicitly stated on the product page)
Return Process
To initiate a return, please follow these steps:
Contact our customer support team at info@binksale.org to request a return authorization
Provide your order number and the reason for return
Once your return is approved, you will receive a return shipping label and instructions
Pack the item securely in its original packaging
Affix the return shipping label to the package
Ship the package to our return address:
5141 S Hamlin Ave, Illinois, IL 60632, United States
Return Shipping Cost
We offer free return shipping for eligible returns. No restocking fees apply to any return.
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 1–2 business days. Refunds will be issued to your original payment method.
Please allow 7–10 business days for the refund to appear in your account after we have processed it. The exact timing depends on your bank or payment provider.
Refund Amount
You will receive a full refund of the purchase price of the returned item. Original shipping charges (if any) are not refundable unless the return is due to our error or a defective product.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@binksale.org with your order number and photos showing the damage or defect. We will arrange for a replacement or a full refund, including return shipping costs.
Contact Us for Returns
For any return-related questions or to initiate a return, please contact us at info@binksale.org with your order number and the reason for return.